Assistance Button

Position of assistance button

On your X Cover device, you will find a button on the left side of device, above the volume controls. This is the assistance button. When you click this button three times, Pocket will send a text message to all of your assistance contacts, and call the first one. The text message that Pocket send, says that you have pressed the assistance button, and it includes the GPS coordinates and the street address of your current location.

Assistance Contact

Creating assistance contacts is the same as creating normal contacts, but the contact name must start with the word, assistance. For example, you could say add contact Assistance Batman, 0 7 1 2 3, 4 5 6, 7 8 9 if you wanted to notify Batman every time you triple click the assistance button. Alternatively, you could say add contact Assistance Alice if you have a friend or carer named Alice that you would like to be able to notify if you need assistance. If you have more than one assistance contact, then Pocket will send text messages to all of them, but Pocket will only call the first one.

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