Be My Eyes

Introduction

Be My Eyes is an organization that connects blind and low-vision people with sighted volunteers for visual assistance through a live video call.

Setting up a Be My Eyes account

In order to use Be My Eyes and start a call with a sighted individual, you will first need to set up an account. This process may seem daunting but Pocket will do most of the work for you, so do not worry.

First of all you will need to say Be My Eyes. Once you have done this Pocket will connect to Be My Eyes and ask you to review the terms and conditions of usage.

If you agree to the terms and conditions, Pocket will start up Be My Eyes and complete your registration. This registration can sometimes take a while so you might have to wait for a few minutes before you can make a call.

Using Be My Eyes

To use the Be My Eyes function once your account has been set up say Be My Eyes. Pocket will take a few seconds, and then tell you that it is calling the first available volunteer. If you decide that you do not want to make the call press the talk button to cancel.

Once the call has started you will be able to talk with the volunteer on the other end of the line. This volunteer will be using the camera on the back of your device to see, so it is important that you are holding your device correctly. To do this make sure the screen side of your device is facing you, with the lanyard at the top, and ensure your fingers are not covering the camera lens.
When you want to end the call, press the talk button.

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